General Sales Conditions


Returns

 

Our return policy lasts 30 days. If 30 days have gone by since your last purchase, unfortunately we can’t offer you an exchange.

 

To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in the original packaging.

 

To complete your return, we require a receipt or proof of your purchase.

 

There are certain situations where approval is needed before exchange :

Any item that is not in its original condition or damaged

Any item that is returned more than 30 days after delivery

  

Exchanges

 

No refunds accepted.

If you wish not to purchase an item anymore, you will be able to choose another item into the shop online for the same price or more.

 

We only replace items if they are defective or damaged, and if you received them that way. 

 

If you need to exchange it for the same item, send us an email at doriane.vanovereem@gmail.com and send your item to: 148 Rue Américaine 1050  Brussels  BE.

 

Gifts

 

If the item was clearly identified as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return and you’ll receive a gift certificate by email.

 

Shipping

 

To return your product, you should mail your product to: 148 Rue Américaine 1050  Brussels  BE

 

You will pay for your own shipping costs if you want to return your item. Shipping costs are non-refundable. 

 

Depending on where you live, it may take some time for you to receive your order.

 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee you that we will receive your returned item.

 

PRIVACY STATEMENT

 

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Section 1 - What we do with your informations

 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

 

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that help us learn about your browser and operating system.

 

Marketing email (if applicable) : With your permission, we may send you emails about our store, new products and other updates.

 

Section 2 - Consent

 

When you provide us with personal information to complete a transaction, check your credit card, then you can order and arrange for a delivery.

 

It is automatically implied that you consent to us collecting these informations and using them only for your next orders.

 

If we ask for your personal information for a another reason, like marketing, we will ask you for your expressed consent.

 

How do I withdraw my consent?

 

If after you opt-in you change your mind, you may withdraw your consent for us to contact you.

 

If you want us to use or disclosure your information, you can contact us anytime at doriane.vanovereem@gmail.com or mailing us at:

Doriane van Overeem

148 Rue Américaine 1050  Brussels  BE

 

 

Section 3 - Disclosure

 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

Section 4 - Shopify

 

Our store is hosted on Shopify Inc.

 

They provide us with the online e-commerce platform that allows us to sell our products and provide our services to our customers.

 

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server protected by a firewall.

 

Payment :

 

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. After it is complete, your purchase transaction information is deleted.

 

All direct payment gateways are true to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

 

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

For more insight, you may also read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

 

Section 5 - Third-party services

 

In general, the third-party providers that we use will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide us.

 

However, some third-party service providers, such as payment gateways and other payment transaction processors have their own privacy policies. They respect the information we are required to provide them for your purchase-related transactions.

 

For these providers, we recommand you to read their privacy policies so that you can understand how your personal information will be handled by these providers.

 

Also remember that some providers may be located or have facilities that are located in a different jurisdiction than either you or us.

So if you choose to proceed with a transaction that involves the services of a third-party service provider, then your information may be under the laws of the jurisdiction(s) in which that service provider or its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information may be disclosed under the United States legislation.

 

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer under our Privacy Policy and Terms of Service.

 

Links :

 

When you click on links on our store, they may direct you on another website. We are not responsible for the privacy practices of other websites and we encourage you to read their privacy statements.

 

Google analytics :

 

Our store uses Google Analytics to help us learn about who visits our website and what pages are being looked at.

 

Section 6 - Security

 

To protect your personal information, we take precautions and follow the industry best practices to make sure it is not lost, misused, accessed, disclosed, altered or destroyed.

 

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. 

Although no method of transmission on the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

Section 7 - Cookies

 

Here is a list of cookies that we use. We’ve listed them here so that you can choose if you want to opt-out of cookies or not.

 

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

 

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

 

_shopify_uniq, no data held, expires at midnight the next day, Counts the number of visits to a store by one customer.

 

cart, unique token, for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

 

storefront_digest, unique token, indefinite If the shop has a password, it is used to determine if the current visitor has access.

 

PREF, for a very short period, Set by Google and tracks who visits the store and from where

 

 

Section 8 - Age of consent

 

By using this website, you state that you are at least the age of majority in your state, and you have given us your consent to allow any minor dependent from you to use this website.

 

Section 9 - Changes that can occur to the privacy policy

 

We have the right to modify this privacy policy at any time, so please review it frequently.

 

Changes and clarifications will take effect immediately upon their posting on the website.

 

If we make changes to this policy, we will notify you that it has been updated, so that you are aware of which information we collect, how we use it, and under which circumstances, if we use and/or disclose it.

 

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

Questions and contact information

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or if you just want more information contact our Privacy Compliance Officer at doriane.vanovereem@gmail.com or by mail at

Doriane van Overeem

[Re: Privacy Compliance Officer]

148 Rue Américaine 1050  Brussels  BE 

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Terms of service

 

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Overview

 

This website is operated by Doriane van Overeem .

Doriane van Overeem provides this website, including all information, tools and services available to you if you have accepted all the terms, conditions, policies and notices stated here.

 

By visiting our website and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including the additional terms and conditions and policies on the website or available through the hyperlink.

These Terms of Services apply  to all the users of the website, including users who are browsers, vendors, customers, merchants, and/ or contributors of content.

 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all these terms and conditions, then you may not access the website or use any services.

 

Any new features or tools added to the current store shall also meet the Terms of Service.

 

You can review the most current version of the Terms of Service at any time on this page.

 

We reserve the right to update, change or replace any part of these Terms of Service by posting updates on our website.

 

It is your responsibility to check this page to look out for changes. If you continue to use or access the website after any changes constitutes the acceptance of those changes.

 

 

Section 1 - Online store terms

 

By agreeing to these Terms of Service, you state that you are at least the age of majority in your state or that you have given us your consent to allow any minor dependent from you to use this website.

 

You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction (including copyright laws).

 

You must not transmit any viruses or any code of a destructive nature.

 

A breach or violation of any of these Terms will result in an immediate termination of your Services.

 

Section 2 - General Conditions

 

We reserve the right to refuse service to anyone at any time.

 

You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks; and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

 

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

 

The headings used in this agreement are included for convenience only and will not limit or affect these Terms.

 

Section 3 - Accuracy of information

 

We are not responsible if any information available on this website is not accurate, complete or current.

 

The content on this website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the content on this website is at your own risk.

 

This website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only.

 

We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information on our website.

 

You agree that it is your responsibility to monitor changes to our website.

 

Section 4 - Modifications to the service and prices

 

Prices for our products are subject to change without notice.

 

We reserve the right at any time to modify or discontinue the Service without notice at any time.

 

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

Section 5 - Products or services (if applicable)

 

Certain products or services may be available exclusively online.

These products or services may have limited quantities and are can be returned or exchanged, according to our Return Policy.

 

We have made every effort to display as accurately as possible the colors and images of our products.

We cannot guarantee you that your computer monitor's display of any color will be accurate.

 

We reserve the right to limit the sales of our products or Services per person, region or jurisdiction. We may rub off on this right on a case-by-case basis.

 

We reserve the right to limit the quantities of any products or services that we offer.

 

All descriptions of products or product pricing can change anytime without notice, at our sole discretion.

 

We reserve the right to stop selling any product at any time.

 

We do not guarantee that the quality of any products, services, information, that you purchased will meet your expectations, or that any mistakes in the Service will be corrected.

 

Section 6 - Accuracy of billing and account information

 

We reserve the right to refuse any order.

 

We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.

 

These restrictions may include orders made by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

 

If we make a change or cancel an order, we may attempt to notify you by contacting you at the e-mail and/or billing address/phone number that you provided us. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you if needed.

 

For more detail, please review our Returns Policy.

 

Section 7 - Optional tools

 

We may provide you with access to third-party tools over which we neither monitor nor have any control or input.

 

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any guarantees, or conditions of any kind, and without any endorsement.

 

We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

 

Any use you make of optional tools offered on this website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which the tools are provided by the third-party provider(s).

 

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources).

Such new features and/or services shall also apply to these Terms of Service.

 

Section 8 - Third-party links

 

Some content, products and services available via our Service may be provided by third-parties.

 

Third-party links on this website may redirect you to third-party websites that are not affiliated with us.

 

We are not responsible for examining or evaluating the content or accuracy and we do not guarantee you and will not have any liability or responsibility for any third-party materials or websites, or for any other products, or services of third-parties.

 

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions done with any third-party websites.

Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction.

 

Complaints, claims, concerns, or questions regarding third-party products should be asked to the third-party.

 

Section 9 - User comments, feedback and other submissions

 

If, at our request, you send certain specific information, or without our request you send creative ideas, suggestions, propositions, plans, or other materials, whether online, by email, at our postal adress, or in any other way (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and use in any way any comments that you send us.

 

We are under no obligation :

(1) to maintain any comments in confidence;

(2) to pay compensation for any comments; or

(3) to answer to any comments.

 

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, objectionable or violates any party’s intellectual property or these Terms of Service.

 

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal right.

 

You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene content, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.

 

You may not use a false e-mail address, pretend to be someone else, or mislead us or third-parties as to the origin of any comments.

 

You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments that you posted.

 

Section 10 - Personal information

 

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

 

Section 11 - Errors, inaccuracies and omissions

 

Occasionally there may be some information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges and time, and availability.

 

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (even after you have submitted your order).

 

We have no obligation to update, amend or clarify any information in the Service or on any related website, including, pricing information, except as required by law.

 

Section 12 - Restricted use

 

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

 

(a) for any unlawful purpose;

(b) to solicitate others to perform or participate in any unlawful acts;

(c) to violate any international, federal, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(f) to submit false or misleading information;

(g) to upload or transmit viruses or any other type of malicious code that may be used tol affect the functionality of the Service or of any related website, other websites, or the Internet;

(h) to collect or track the personal information of others;

(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;

(j) for any obscene or immoral purpose; or

(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

 

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

Section 13 - Disclaimer of warranties; limits of liability

 

We do not guarantee that your use of our service will be uninterrupted, secure or error-free.

 

You agree that from time to time we may remove the service for an indefinite time or cancel the service at any time, without further notice.

 

You also agree that your use of, or inability to use, the service is at your sole risk.

 

The service and all products delivered to you are (except if we expressly state it) provided 'as is' and 'as available' for your personal use, without guarantees or conditions of any kind, including all implied guarantees or conditions of sales, merchantable quality, fit for a particular purpose, durability, title, and non-infringement.

 

In no case shall Doriane van Overeem , our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim.

Nor should they be liable for any direct, indirect, incidental, punitive damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages based in contract.

 

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

 

Section 14 - Indemnification

 

You agree to indemnify, defend and hold Doriane van Overeem, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

Section 15 - Severability

 

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

 

Section 16 - Termination

 

The obligations and liabilities of the parties that occured before the ending date shall survive the termination of this agreement for all purposes.

 

These Terms of Service are effective unless and until terminated by either you or us. You may end these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our website.

 

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may end this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or we may accordingly deny you access to our Services.

 

Section 17 - Entire agreement

 

If we fail to exercise or enforce any right or provision of these Terms of Service, it shall not constitute a waiver of such right or provision.

 

These Terms of Service and any policies or operating rules posted by us on this website or in respect to The Service constitutes the entire agreement and understanding between us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including any prior versions of the Terms of Service).

 

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

Section 18 - Governing law

 

These Terms of Service and any separate agreements that we provide you shall be governed by and construed in accordance with the law.

 

Section 19 - Changes to terms of service

 

You can review the most current version of the Terms of Service at any time on this page.

 

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

 

Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

Section 20 - Contact information

 

Questions about the Terms of Service should be sent to us at doriane.vanovereem@gmail.com.

 

 

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